we strive to ensure that our users have a smooth and satisfactory experience with our content, services, and digital offerings. This Refund and Cancellation Policy outlines the terms regarding refunds, cancellations, and related inquiries for users of our website: https://tgdrimapp.online
1. Digital Products & Services
Due to the nature of digital content, we generally do not offer refunds once a purchase, download, or subscription is completed and delivered/accessed, unless otherwise required by applicable law or explicitly mentioned.
Examples of digital offerings may include:
E-books or downloads
Premium content
App-based tools or features
Membership or subscriptions
If you believe there has been an error in billing or access, please contact us within 7 days of your purchase.
2. Subscription-Based Services
If your access to our content or platform involves a recurring subscription, the following terms apply:
a) Cancellations
You may cancel your subscription at any time through your account settings or by emailing us.
Cancellations will take effect at the end of the current billing cycle.
No partial refunds will be issued for unused portions of a billing period.
b) Renewal
Unless canceled before the end of the current term, your subscription will automatically renew.
You authorize us to charge your payment method for the renewal period.
3. One-Time Purchases
For one-time purchases (if applicable):
All sales are considered final unless otherwise stated on the product or checkout page.
We do not issue refunds for accidental purchases, user error, or change of mind.
4. Exceptions
Refunds may be granted in the following rare situations:
Duplicate payment or billing error
Technical failure that prevents access to purchased content
Unauthorized or fraudulent transactions (subject to verification)
To request an exception, please contact us at:
📧 Email: info@sharmagroup.shop
Include the following details:
Your full name
Date of purchase
Order ID or transaction number
Description of the issue
We aim to review and respond to all refund inquiries within 5–7 business days.
5. Cancellations by Us
We reserve the right to cancel your order, subscription, or access to services at any time due to:
Violation of our Terms & Conditions
Fraudulent or suspicious activity
Discontinuation of services
In such cases, you may be eligible for a full or partial refund depending on the circumstances.
6. Payment Disputes & Chargebacks
If you initiate a chargeback through your bank or payment provider without contacting us first, we reserve the right to:
Challenge the dispute with supporting documentation
Terminate your access to current and future services
Ban your account or device from using the site
Please contact us first to resolve any issues — we’re here to help.
7. Policy Changes
We may update this Refund and Cancellation Policy from time to time. Updates will be posted on this page with the latest effective date.
8. Contact Us
For any questions, disputes, or requests regarding refunds or cancellations, please contact our support team:
📧 Email: info@sharmagroup.shop
🌐 Website: https://tgdrimapp.online